Frequently Asked Questions

The frequency depends on a number of factors, including how often you use your fireplace, the age of your home, and the fuel you use. In general, you should have your chimney swept at least once a year, but you may need to do it more often if you burn wood or have an oil flue. 

Most chimney cleaning visits take no more than 60 minutes, but the length depends on the level of inspection. 

No, we always use tarps and dust control vacuums to keep your home clean. 

Make sure the contractor is licensed and insured. A license means they are qualified by a state or local jurisdiction and insurance protects you if they damage your property or injure someone. 

Make sure the damper is fully open before lighting your fire.

If the damper is closed, smoke and carbon monoxide can fill your home, which can be fatal. 

Closing the damper prevents heated air from escaping and keeps water and debris out of the flue. It also keeps cold air from entering the home and prevents pests from getting in. 

If the damper is latched or hooked into a notch, it's open. You can also feel for a breeze or draft by putting your hand in the firebox. 

Don't burn Christmas tree branches, wrapping paper, pizza boxes, chemically treated wood, plastic, Styrofoam, trash, or anything with colored ink.